A freight forwarder is a logistics expert that arranges the transportation of goods from one location to another, managing all shipping, documentation, and customs formalities on behalf of clients.

We provide end-to-end logistics services, including ocean and air freight forwarding, transportation, warehousing and distribution, customs clearance, supply chain management, and DDP (Delivered Duty Paid) services.

We handle all types of cargo including general goods, perishable items, hazardous materials, oversized cargo, and temperature-sensitive shipments.

We operate globally through a wide network of agents, covering major ports and destinations across East & West Coast of USA, Europe, Middle East, Far East, Asia & Africa.

We offer end-to-end supply chain solutions — procurement, transportation, warehousing, distribution, and reverse logistics.

Through digital dashboards, live tracking, and detailed reporting.

We cater to industries like manufacturing, automotive, foodstuff, textiles, solar panels and pharmaceuticals.

Yes, we offer comprehensive door-to-door logistics solutions, including pickup, customs clearance, transportation, and final delivery.

Absolutely. We manage both import and export shipments across all major trade routes.

Yes, we hold an FMC (Federal Maritime Commission) registration and an MTO (Multimodal Transport Operator) license, ensuring reliable and compliant global operations.

We coordinate the entire logistics chain — from cargo pickup, booking space with carriers, handling documentation, customs clearance, and delivery to the final destination.

You can request a quote through our website, email, or by contacting our customer service team. Once confirmed, our operations team will manage the booking and provide regular updates.

Typical documents include a commercial invoice, packing list and any applicable certificates or permits depending on the commodity and destination.

Yes, you can track your shipment in real time by contacting your account representative.

Our logistics experts will recommend the best mode based on your cargo type, urgency, and budget.

Rates depend on factors like cargo weight/volume, destination, mode of transport, incoterms, and any special handling or documentation required.

Yes, we provide customized rates for regular or bulk shipments under contract agreements.

We accept payments via bank transfer as per agreed payment terms.

No. All charges are clearly stated in our quotation. Any additional costs (if applicable) are pre-approved before billing.

Payment terms vary based on agreement — typically upon shipment release or as per credit terms for registered clients.

Each country has specific restrictions. Common restricted goods include hazardous materials, firearms, counterfeit items, and perishables without proper permits.

Transit times vary depending on the mode of transport, origin, and destination. Our team provides estimated timelines before booking.

Yes, we can schedule pickups and deliveries according to your convenience, subject to carrier and port availability.

In case of delay due to weather, port congestion, or customs, we immediately inform you and coordinate alternative arrangements.

Ensure goods are properly packed, labeled, and accompanied by accurate documentation. Our team can assist if needed.

Yes, limits depend on country, carrier and mode of transport. Oversized cargo can be managed through special arrangements.

A Bill of Lading (BL) is a legal document issued by the carrier acknowledging receipt of goods and serves as a shipment receipt and title of goods.

Yes, our team assists in preparing and verifying all export and import documentation.

You can reach our customer service team via email, phone, or our website contact form.

Our support team is available Monday to Saturday during business hours, with extended hours for critical shipments.

Yes, corporate clients are assigned a dedicated account manager for personalized support.

Yes, modifications or cancellations are possible before cargo is dispatched, subject to carrier terms.

Yes, we manage reverse logistics, including return shipments and redistribution.

Yes, we provide complete customs clearance for both imports and exports, ensuring smooth and compliant cargo movement.

Duties and taxes depend on product type, value, and destination country’s regulations. Our team can estimate and advise these before shipment.

Yes, we guide clients through license requirements and documentation support where applicable.

Incorrect documents can cause customs delays or fines. Our documentation experts review all paperwork before submission to avoid issues.

We offer sea, air and road transport — or a multimodal combination to best fit your needs.

Yes, we provide both Full Truckload (FTL) and Reefer options for domestic and international shipments.

Yes, for perishables, foodstuffs and pharmaceuticals, we provide temperature-controlled logistics.

DDP is an incoterm where the seller handles all shipping, customs clearance, duties, and taxes — delivering goods directly to the buyer’s location.

We currently offer DDP to and from major trade lanes including the USA.

We handle all customs formalities at both origin and destination.